After being a long time iOS user who went to Android for a few years and now back on iOS I have to say the Note7 is a very compelling device. I had been looking for a new work phone and thought that the this device would be a perfect fit.
After holding the device in my hand I was sold. I know Android quite well and knew that while sometimes iOS has better versions of the apps that I use none of the apps I needed on a work phone would be unavailable on Android. The second you pick up the glass and metal design you know this phone was designed well.
After a few days with the device the reports of problems started coming out in the press. This is not unusual for some new devices as third party cables can sometimes cause some issues but as the week went on things got more serious. I was enjoying the device and had not found any issues of excess heat while charging but soon Samsung made an announcement that they were recalling the device. This is where things got interesting.
I decided to hold onto the device and wait for the replacement Note7 from my carrier once the new devices were available. This was what many of the carriers were suggesting and given that I figured that it was more of a precautionary exchange rather than a real danger. One would hope that if there was an imminent chance of danger the carriers or Samsung would want to cover themselves by getting you to return them right away.
Well now a few weeks out that time has come and Samsung is now telling users to immediately stop using the phone and power it down. Most carriers will take the device back right away and either give you a full refund or offer up a replacement device (S7 or S7 Edge) till the “safe” Note 7 is back in stock.
So now I have returned my unit to the carrier and gotten an S7 Edge to use while I wait for the safe versions to be shipped. Now it seems that the government has gotten into the mix and it is anyone’s guess as to when new units will be in stock.
Given this if you have a Note7 and have not returned it run don’t walk to your carrier and get that thing returned. There are still stories of phones malfunctioning and honestly it is not worth playing the numbers game on this one. While it is a great device this is a reminder of just how dangerous Lithium Ion batteries can be.