Personal Platinum Support Package -The Platinum Package is one of our most inclusive packages and covers phones, tablets, laptops, and desktop computers. It includes phone support, password reset, virus scan/health assessment. We will come to you by logging in remotely to your computer to perform core OS patching, trouble shooting, virus scan, and overall health assessment of your computer. The Platinum package also includes optimization and setup of pertinent apps and operating systems, core OS updates, and trouble shooting of all of your devices. New hardware consultation is included with this package; if you are in the market for a new computer or device, we will consult with you to assist you in finding the best tool for the job.
- The above plans cover up to two (2) computers/PCs/laptops and one (1) other portable device (tablet, smartphone). A quote will be given for additional equipment.
- If you choose to sign up for any of our Support Packages, we will reduce the price of device setups
Backupify service fee is not included. A quote for service will be given